A Bullish Situation

Major discussion on this one, the context being a mutual friend in precisely such a situation. [The discussion last night threatened to take on a life of its own to the neglect of said friend.] Say a cow (could be bull for that matter, just for convenience sake) is upset about an issue and raises it to a bull. If bull does not give due reply or response to said issue, it would be deemed as if he didn’t care enough to do something about it. The counter-argument is if the bull doesn’t deem it an issue the way the cow does, then surely he is entitled to have his opinion on the matter and choose not to address the issue or make the necessary adjustments.

This however, isn’t ideal, since the cow remains unhappy, and the bull never gets to relate to the problem. Cow argues that the petitioner requires a response, because after all it is precisely the person with the issue who would raise the issue. The person with no problem will of course continue to see no problem at all. Without a response to the issue, no problem will ever get remedied.

Our agreed-upon analogy is a complainant approaching customer service. While the complainant may or may not be in the right, it is customer service's purview, indeed his responsibility, to redress the complaint. Failure to do so would be customer service's fault. Whether he agrees with the complainant and remedies the issue, or offers some other sweetening deal to offset the problem, is still a correct response.

I grant the ball is in the bull's court, so the speak, but why are cows so difficult...

Bull